Please Read before placing a Pre-Order…

When ordering a Pre-Order (or Back-Order item) on PokéX, all other items in the cart will be shipped with the Pre-Order item.  If a Pre-Order item ships in 1 month, you'll need to wait 1 month for all other items in the cart. If you want non-pre-order items shipped right away, please add them to a separate cart and check out with a separate order. Orders cannot be partially fulfilled or partially canceled.

Pre-order and Back-Order purchases will be charged to your Card/PayPal immediately upon purchase. Orders can be canceled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Email PokeXshop@gmail.com with the Subject line: "CANCEL ORDER #..."